Created: September 11, 2014
Last Updated: September 12, 2014
- What kind of information do we collect?
Social media. You can also engage with our content and other offerings, such as videos, and applications, on or through third-party social media websites. When you link your account or engage with our content on or through third-party social media websites, services, plug-ins, or applications, you may allow us to have ongoing access to certain information from your social media account. We may also receive nonpersonally identifiable information from your interaction with our content. “Nonpersonally identifiable information” means information that, without the aid of additional information, cannot be directly associated with a specific person.
Technical and usage information. We also collect certain nonpersonally identifiable information when you use our Website. For example, we collect information on the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider or mobile carrier, IP address, and certain usage information including the locations of the webpages that you viewed right before arriving at, while navigating, and immediately after leaving the Website.
Providing requested information. In some cases, only persons who provide us with the requested personally identifiable information will be able to order products and services, or otherwise participate in the Website’s offerings.
- Who sees your personal information?
Change of control. We may transfer any information about you if we sell to or merge with another company.
Vendors and service providers. Our agents, employees, and contractors may have access to your personally identifiable information to help carry out the services they are performing for us.
Sponsors and co-promotions. We sometimes may offer content or programs that are sponsored by or co-branded with identified third parties. Because of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the activity. We have no control over these third parties’ use of this information.
- How do we use your personal information?
Providing our products and services. We use the information we collect about you: (1) to fulfill your requests for our products, programs, and services; (2) to respond to your inquiries about our offerings; (3) to provide, personalize, and improve our offerings; and (4) to offer you other products, programs, or services from us and our affiliates, business partners, and selected third parties that we believe may be of interest to you.
We use the information we collect for our online forums and communities to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, on one or more occasions, to offer you products, programs, or services.
If you choose to submit content, we may publish your screen name and other information you have provided to us on our Website, the Internet, or elsewhere.
Communications. We use information about you to communicate with you, including: (1) to notify you when we make changes to our terms; (2) to fulfill a request by you for an online newsletter; (3) to confirm purchasers you have made through our Website; or (4) to contact you about your account with us. If offered, you may also choose to receive push notifications from us on your mobile device.
Use of nonpersonally identifiable information. We use aggregate information about our users and nonpersonally identifiable information that we collect to improve the design, functionality, and content of our Website and to allow us to personalize your experience with our Website and offerings. We use this information to (1) provide, maintain, personalize, protect, improve, and develop our products, programs, and services and to operate our business; (2) to analyze usage and performance of our Website; and (3) for us and our affiliates, business partners, and selected third parties to offer you products, programs, or services.
Cookies and Web beacons. Third-party service providers, our business partners, our affiliates, and we may send “cookies” to your computer or use similar technologies to enhance your online experience at our Website. “Cookies” are a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. Cookies can identify you as a unique customer and store your personal preferences as well as technical information. Cookies manage and measure the performance of advertisements displayed on or delivered by or through us or other networks or websites. Cookies can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser).
Our Website may use locally stored objects (sometimes referred to as “Flash cookies”) to provide certain content, such as video on demand, video clips, or animation. Adobe’s Flash player and similar applications use this technology to remember settings, preferences, and usage similar to browser cookies. Flash cookies are not managed through your web browser, but you can access your Flash management tools from Adobe’s website.
We may also use “Web beacons” that monitor your use of our Website. Web beacons (also known as clear gifs, pixel tags, or Web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users or to access cookies. Unlike cookies, which are stored on the user’s device, Web beacons are embedded invisibly on the webpages (or in email) and are about the size of the period at the end of this sentence. We use Web beacons to collect the following information: (1) the IP (Internet Protocol) address of the computer that downloaded the webpage on which the Web beacon appears; (2) the URL (Uniform Resource Locator) of the webpage on which the Web beacon appears; (3) the time the webpage containing the Web beacon was viewed; (4) the types of browser that fetched the Web beacon; and (5) the identification number of any cookie on the computer previously placed by that server.
When corresponding with you through HTML capable email, Web beacons let us know whether you received and opened our email.
On their own, cookies or Web beacons do not contain or reveal any personally identifiable information. But if you choose to furnish personally identifiable information, this information can be linked to the data stored in the cookies/Web beacons.
- Can you opt-out of marketing communications?
Yes. We provide you with an opportunity to express your preferences for receiving marketing communications from us or from unaffiliated third parties. If you ever decide in the future that you would like to update these preferences, (1) you may follow the “unsubscribe” instructions provided in any marketing email you receive from us, or (2) you may and we will edit your preferences based on your instructions. If you previously chose to receive push notifications on your mobile device from us but no longer wish to receive them, you can manage your preferences either through your device or app settings, depending on the type of device.
- How secure is your personal information?
We take reasonable administrative, physical, and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes but is not limited to storing your information in encrypted form behind a firewall designed to block access from outside our network.
- What about other websites linked to our Website?
- What is “Do Not Track” and does the Website follow it?
Do Not Track (“DNT”) is a privacy preference that you can set in your Web browser. DNT is a way for you to inform websites and services that you do not want certain information about your webpage visits collected over time and across websites or online services. We are committed to providing you with meaningful choices about the information we collect and that is why we provide you the ability to opt-out. However, we do not recognize or respond to any DNT signals as the Internet industry works toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
- Do special rules apply to California residents?
Yes. If you are a California resident, you have the right to receive (1) information identifying any third party company to whom we may have disclosed, within the past calendar year, personal information concerning you and your family for our direct marketing purposes; and (2) a description of the categories of personal information disclosed. You must make a request in writing to us to obtain this information. We will not process your request unless it includes your name and email address, the URL for the website you visited, and a return address. We will only honor one request per calendar year. Please contact us.
- Are there special Canadian privacy rights?
Yes. The Website is subject to Canadian law, and specifically, the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5). If you believe that we have violated your privacy rights in any way, please contact us immediately.You may visit www.priv.gc.ca for more information about your privacy rights.
- How do you update or correct your information?
To access the personally identifiable information that our Website collected about you, to correct factual errors in this information, or to update your information, please contact us. To help protect your privacy and security, we will take commercially reasonable steps to help verify your identity before granting access or making corrections.
- What if you have more questions or want to contact us?